Customer Support
Junior Customer Success Manager (Turkish-speaking)
Make sure our SaaS and project clients get real value from what we build, and stay with us for years.
OpenIstanbul · HybridFull-timeCustomer Support · JuniorTurkish · English
About the role
You will be the main contact for a portfolio of clients after launch: onboarding, regular check-ins, renewals and expansion.
Engagement & compensation
This is a full-time, permanent position, hybrid, based in Istanbul, Türkiye. The salary range is ₺51,000–68,000 per month (gross), depending on experience.
- Country
- Türkiye
- City
- Istanbul
- Work mode
- Hybrid
- Contract
- Full-time
- Salary
- ₺51,000–68,000 per month
- Languages
- Turkish, English
What you will do
- Onboard new clients and drive adoption
- Run regular business reviews
- Spot risks early and act on them
- Identify opportunities for new projects
- Bring client feedback back to product and delivery teams
- Learn through regular reviews and pairing with senior colleagues
- Serve Turkish-speaking clients and markets
What we look for
- Up to 2 years of experience in customer success or account management; motivated first-time applicants are welcome
- Experience managing B2B client relationships
- Strong organisation across many accounts
- Excellent presentation skills
- Fluent Turkish, written and spoken
- Professional working proficiency in English
- Able to work from Istanbul at least two days a week
Nice to have
- SaaS background
- CRM tools such as HubSpot or Salesforce
- Technical curiosity
What we offer
- Work for clients around the world in a fast-growing company
- A small team where your contribution is visible
- AI tools in your daily work
- Flexible hours within your time zone
Tools & skills
How to apply
Upload your CV and your details are filled in automatically. You then answer a few questions about the role and your experience. We respond to every application within two weeks.